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Uncorked™ currently contains <2% milk fat, making the product vegetarian-friendly. We are working diligently to remove this ingredient from the recipe so everyone can enjoy it!
Uncorked(TM) is currently unavailable internationally. However, we hope to change that in the near future!
All delivery will be express delivery. However, the processing time for the order may be 2-5 business days, excluding weekends and public holidays. A tracking number will be sent to the customer.
Please note, we will do our best to keep the product cool during the shipping process. However, we strongly recommend you bring your package indoors as soon as possible. Given this requirement, at this time orders cannot be shipped to Alaska and Hawaii.
If you have any questions concerning our policy, please contact us at: hello@uncorkedchocolate.com
All sales are final and no refund will be issued.
We are unable to accept returns at this time. Due to the nature of weather and chocolate, there is a increased risk of damage to the product through the return shipping have a packing or delay issue.
If you have any questions concerning our policy, please contact us at: hello@uncorkedchocolate.com
In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping provider delays do not fall under the seller's liability. For delayed orders, please first contact the shipping carrier for the item's status.
Uncorked (TM) is not liable for lost or damaged products after the order has been placed in the hands of the carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the carrier and help getting a new order.
If you have any questions concerning our policy, please contact us at: hello@uncorkedchocolate.com
After submitting an order, you have 24 hours to update or cancel the order. If there are questions about canceling an order, don't hesitate to contact us with your order number.
If you have any questions concerning our policy, please contact us at: hello@uncorkedchocolate.com